Company history…
Dukes Pest Management Solutions have been effectively tackling all types of pest problems. We are delighted to have established an excellent reputation for providing a professional and comprehensive service, tailor-made to meet your business' needs.
From inception, our founding director who has over 20 years experience in Pest Management himself has believed in a professional approach, not only with regards to service delivery but also to relationship building, a marked departure from the perceived public image of the pest control industry.
Thanks to the loyal partnerships we have built between our staff and our customers, we have enjoyed considerable success.
Our commitment to putting our customers' needs before short term profit has brought a loyalty which has resulted in no contracts being cancelled since the business began
Our service…
Unlike many large pest control contractors, we believe you deserve a friendly, personal service. At a fair and reasonable cost. You're not just a number to us! When you call us, you'll speak to someone straightaway who has the knowledge to help you and give you honest, genuine advice. We don't believe in pushy sales techniques and you can contact our senior management any time you need to.
We treat our staff well, because happy employees give the best service! None of our technicians are working solely on commission, so they won't be rushing off to another job, they'll take the time to address your concerns properly.
Our Business…
Over the years, we have found a respected niche in the market. Our success comes from our policy of ensuring we give enough quality time with each of our customers, no matter how small, to guarantee their confidence in our ability and commitment to meeting their pest control needs.
We are full members of the Australian Environmental Pest Managers Association and one of the few PestCert Accredited Business in Melbourne which means all technicians must pass tests of knowledge, skills and experience, and must demonstrate superior levels of care and responsibility and instituted a continuing training program to ensure that we stay up to date with the latest pest control. PestCert has been established to properly certify only the most professional Pest Management businesses who maintains the highest standards of knowledge, training and customer service.
Our philosophy…
Our philosophy is very simple: to treat every client as a precious asset; to care for their needs and to retain goodwill on a long term basis.
We promise to:
- Always deliver what we promise, even over-deliver if necessary
- Respond quickly and efficiently to requests
- Maintain personal relationships at all levels
- Provide solutions
- To operate at the highest level in terms of Health & Safety
If you're having problems with any kind of pests, call us today on 03-8786-8392 for a fast, effective solution!
To view our membership status please look over the following document.